Discoloring and Fading

White trees have a blue tint to them, and may look blue/grey while in the box. Please set up the tree fully and turn the lights on to see the white color. Sunlight can cause white trees to fade.

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Over time, white trees will turn yellowish. Polygroup will replace the same or similar section of comparable value after the Christmas season on trees purchased in the same year.

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Polygroup will not replace discolored trees purchased in previous years. Trees only become discolored due to misuse and accidental damage, which are not covered under the limited warranty.

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If your white tree appears discolored even with lights on, you can buy canned spray flocking to cover the discoloration.