FAQs

Yes, all Christmas Trees, Wreaths, and Garlands are made of either Polyvinyl Chloride (PVC) and/or Polyethylene (PE). The materials used to manufacture the Christmas Trees, Wreaths, and Garlands are flame-retardant and should not become a fire accelerant.

Can my order be expedited? Yes. For sales orders, we offer expedited shipping via FedEx and USPS. Options and prices vary by address. The options include: USPS (USPS Ground Advantage)USPS (Priority Mail Express)USPS (Priority Mail)FedEx (Home Delivery)FedEx (Express Saver)FedEx (2nd Day)FedEx (Stand

Single Color LED = 25,000 hours Dual Color LED = 25,000 hours Color Blast LED = 8,000 hours Twinkly brand LED = 8,000 hours Micro Dot LED = 25,000 hours Fairy LED = 20,000 hours

Where are your Christmas trees and lights sold? Go to Polygroup.com to view a list of authorized retailers. What is the minimum temperature for outdoor lights? The minimum temperature rating for our outdoor lights is: -13ºF / -25ºC. What is the distance between the lights on the strand attached to T

Remove section #3 (third from top). The main extension cord is in section #2, connect section #4 and #1 to section #2 for the shorter tree to light up.

There is 4" between the lights for Topiary Trees.

The minimum temperature rating for our outdoor lights is: -13ºF / -25ºC.

2400-2600 Kelvins.

With proper care, your tree can last for many seasons.

If exposed to moisture, the steel wire in a tree may begin to rust. We suggest a light brushing of the branches with a soft nylon bristle brush.

Trees need to be shaped or fluffed to look their best. After assembling the tree, you should take each branch, separate each tip and shape them in such a way to spread out the tips and give the tree a full look.