FAQs

Not recommended.

Yes, ensure you follow all manufacturer's directions for the product. DO NOT plug any accessory item not provided with the tree/light set into the tree/lights.

It is not recommended to use any extension cords or power strips as they may overload the circuit.

No, this will void the warranty.

All Polygroup trees are manufactured in China or Mexico.

The flocking on Polygroup trees is comprised of 2 materials. The glue is primarily polyvinyl acetate (PVA), and the formulation is very similar to common white glue. The flocking is chopped Rayon cellulose fiber. Rayon is a common fiber widely used in garments and is famous for its smooth and silky finish.

Yes. The materials used to manufacture Polygroup Christmas trees are flame retardant and should not become a fire accelerator. (Can we create a quick link here for customers/consumers to enter their email address and then automatically send the letter if requested???)