FAQs

Articles

  • What is an EZ Link T-fitting?

    EZ Link T-fittings have a portion of each arm of the “T” removed to create a bit of extra space for maneuvering the final T-fitting into place.

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  • How do I store my pool for the winter?

    Drain and dry the pool before storage to prevent mold from growing. Store in a dry area where the temperature does not fall below 0 degrees Celsius or 32 degrees Fahrenheit.

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  • Can the pool be left set-up year-round?

    Depends on where you live and the average temperature in your area. The pool should not be left in temperatures lower than 0 degrees Celsius or 32 degrees Fahrenheit.

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  • Do I need to install a fence around the pool?

    Consult your local city building department for city above-ground pool requirements.

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  • Can I set up my pool on a concrete surface?

    We don't recommend setting a pool up on concrete.

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  • Why do pool covers have holes in them?

    Water will accumulate on the pool cover and weigh it down when it rains. Standing water on top of the cover can make it nearly impossible to remove.

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  • The manual states not to run the pump while the pool is in use, I want to use my sprayer attachment.

    Using the sprayer and running the pump while the pool is in use is safe and perfectly okay.

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  • How do I set up my ladder?

    The Ladder should be set up on solid-level ground free of rocks, branches, objects, and holes. The ladder weight limit is 330 LBS (150 kg). The ladder should be set up per the manufacturer’s instructions. Refer to the product manual for specific steps. Ladder steps are marked with a R (right step) a

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  • How often do I need to change my filter?

    The cartridge should be replaced every two weeks. I run the filter pump regularly, but my pool water has become cloudy or green. We strongly advise the use of pool treatment additives to prevent algae and bacteria growth.

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